The article discusses the gendered respectability, which was built into a labour process of shop work in South Africa. It offers a brief history of the interactions between white women and black service workers in the late 1960s and early 1970s. It is said that the National Union of Distributive Workers (NUDW) had protected the rights and reputability of white women workers. It is cited that the NUDW had raised public claims to employers and to their white customers, to defend for the legitimacy of women’s status as workers.
University of the Witwatersrand,